In ATOR explained when and under what circumstances, the Russians will be able to get the money for the cancelled tours

The Russians will be able to get the money for the cancelled tours not earlier than in a year, and only in case if they are not satisfied with the alternatives offered by the tour operator. This statement was made Executive Director of the Association of tour operators of Russia (ATOR) Maya Lomidze. The radio station “Moscow speaking” Lomidze noted that tourists may refuse replacement of the failed round and demand money. However, she said, to return these funds will turn out not earlier than in a year. First, said the representative of ATOR, will be offered a tour on the same direction, in the same city and in similar dates. “May the Dec change do not offer, but offers may of the following year or September,” — said Lomidze. If tourists do not like that option, then he negotiates with the airline that they can offer as alternatives within this amount. “If you are not satisfied with anything they offer, then you must return the money. This will happen after nearly a year,” — said Lomidze. Earlier, Prime Minister Mikhail Mishustin signed the decree according to which the airline had the right to offer the passenger a voucher they can use for three years.

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